QUESTIONS ABOUT SR INDUSTRIES
WHAT ARE YOUR LEAD TIMES?
Our lead times are based on the current work load. Our goal is to keep lead times under 6 weeks from approval.
ARE PROTOTYPES AVAILABLE?
Yes! Prototyping services are billed by the hour based on the time it takes to complete your project. We will provide you with an estimate before we begin. This time can include material & subcomponent research, drawings, pattern making, cutting, sewing and assembly.
CAN SR INDUSTRIES SIGN A NON DISCLOSURE AGREEMENT?
Yes. Please forward any NDA documents for us to review.
WHAT ABOUT CONFIDENTIALITY WITH SR INDUSTRIES?
Each one of our employees is required to sign a confidentiality agreement upon hire. This can assure you that your project’s confidentiality will not be jeopardized.
WHAT ARE SR INDUSTRIES TERMS?
Our standard terms are Net 30. We offer a 1% Net 10 discount for prompt payments.
WHAT ARE SR INDUSTRIES QUALITY STANDARDS.
From the start of production to completion, we use our 3QC Standard (3 Time Quality Check) to measure quality and accuracies on all our products.
WHAT ARE YOUR BUSINESS HOURS?
Our office hours are Monday through Friday from 8 a.m. to 4 p.m. Our production hours are 6 a.m. to 2:30 p.m.
HOW DO YOU GET TO SR INDUSTRIES?
From Grand Rapids
Take 96 West until exit 4 in Fruitport. Turn left on Farr Rd. and in .1 miles take a right on Airline Highway. Continue 1.5 miles to take a slight left on Sternberg Rd.
In 2.2 miles take a left onto Grand Haven Road. Take the 2nd left onto E. Mt. Garfield Road (at the Fed Ex Building). About a half mile down take a right on private drive and then an immediate left. Drive to the front of the building. SR Industries is in Suite A.
From 31 South
Take exit 107 and turn left on Pontaluna Rd. Take the 2nd drive on the right after the over pass into The Norton Shores Industrial Park. Follow the road down until 1269 and drive to the front of the building.
From 31 North
Take Exit 109B (Sternberg Rd West) and take a right onto Sternberg road. Then take a left onto Grand Haven Road. Take the 2nd left onto E. Mt. Garfield Road (at the Fed Ex Building). About a half mile down take a right on private drive and then an immediate left. Drive to the front of the building. SR Industries is in Suite A.
WHAT IS SR INDUSTRIES PHILOSOPHY?
Our philosophy is best stated by SR Industries Owner:
"SR Industries continues to grow because of our entrepreneur attitude and our focus on the core principles of business; innovation, identifying opportunities, executing those opportunities efficiently, and giving our customers a commitment to quality and on time performance."
ARE ALL THE SEWN PRODUCTS FROM SR INDUSTRIES MADE IN THE U.S.A.?
Yes. All of our sewing is done in Norton Shores, Michigan. We also do our very best to manufacture our parts with U.S.A. fabrics and sub-components.